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Universal Transaction Gateway (UTG)

  • Setup & Configuration

  • Shift4 SSL\TLS Certificate Generator

  • Hardware and Device Integrations

  • Shared Resources for Windows OS

  • Troubleshooting

  • Error Library [Internal Only]

Setup & Configuration

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  • Identify and Access the Bin Range Override on Universal Transaction Gateway Device
  • Manually Update the Universal Transaction Gateway & UTG Stub

Shift4 SSL\TLS Certificate Generator

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  • Generate Certificate for Kioware on Universal Transaction Gateway
  • Install a Universal Transaction Gateway Certificate in Windows 7/10
  • Use the Shift4 Certificate Generator

Hardware and Device Integrations

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Shared Resources for Windows OS

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  • Access Device Manager in Windows
  • Access Windows Command Prompt or PowerShell
  • Clear Domain Name Service Cache / Flush DNS in Windows
  • Create ZIP Files and Password-Protect Them Using Windows Compressed Folders or WinZip
  • Disable USB Sleep Settings

Troubleshooting

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  • Universal Transaction Gateway Stand Alone Guide (v2)
  • Verifying Communication with Ethernet Devices
  • Resolve "9775 Function Not Supported in Offline Mode" Error in Universal Transaction Gateway
  • Troubleshooting Using the S4Probe for Issues with the Universal Transaction Gateway
  • Perform a Telnet Test for Windows

Error Library [Internal Only]

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  • Resolve "9121 The pin pad rejected the mac value from the host" Error on Universal Transaction Gateway
  • Resolve "9842 Cardswipe Invalid – Garbage Data" Error on Universal Transaction Gateway
  • Resolve "Activation Failed - signature and guid mismatch ENGINEXXXX contact Shift4" Error on Universal Transaction Gateway
  • Resolve "Push Needed" Error on Universal Transaction Gateway
  • Resolve Error Message, “Thread wasn’t created” followed by the Thread Name When Starting Universal Transaction Gateway
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