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End-to-End Payment Solution

Help articles for your full processing solution account and services.

Account Settings
Account Services
Funding
Shift4 Nomenclature
Tax Information

Account Settings

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What is the Fax number for Shift4 Complete Solution Services?
Increase High-Ticket Limit
How do I change my business address, phone number or business name on my account?
How do I change my bank account information with Shift4?
New Owner Needs to Set Up Their Services After I Sold my Business

Account Services

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Process to Refer Another Merchant
Obtain Visa/Mastercard/Discover/American Express Signage for Business

Funding

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Timeframe to Receive Money From Credit Card Payments
Reasons a Transaction May Downgrade to a Mid or Non-Qualified Rate

Shift4 Nomenclature

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What are Interchange fees?
Authorization Codes - What They Are
Transaction FAQs

Tax Information

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What is a Form 1099-K?
When will I receive my Form 1099-K?
Why doesn’t my Form 1099-K monthly breakdown match my Shift4 statements?
Is Shift4 able to help me complete my taxes with the Form 1099-K information?
What if my information is incorrect on the Form 1099-K? (Address, Business name, Federal Tax ID number)

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