Skip to main content
Shift4 Payments Help Center home page
 
Sign in

End-to-End Payment Solution

Help articles for your full processing solution account and services.

  • Account Settings

  • Account Services

  • Funding

  • Shift4 Nomenclature

  • Tax Information

Account Settings

Explore Section
  • What is the Fax number for Shift4 Complete Solution Services?
  • Increase High-Ticket Limit
  • How do I change my business address, phone number or business name on my account?
  • How do I change my bank account information with Shift4?
  • New Owner Needs to Set Up Their Services After I Sold my Business

Account Services

Explore Section
  • Obtain Visa/Mastercard/Discover/American Express Signage for Business

Funding

Explore Section
  • Reasons a Transaction May Downgrade to a Mid or Non-Qualified Rate

Shift4 Nomenclature

Explore Section
  • What are Interchange fees?
  • Authorization Codes - What They Are
  • Transaction FAQs

Tax Information

Explore Section
  • What is a Form 1099-K?
  • When will I receive my Form 1099-K?
  • Why doesn’t my Form 1099-K monthly breakdown match my Shift4 statements?
  • Is Shift4 able to help me complete my taxes with the Form 1099-K information?
  • What if my information is incorrect on the Form 1099-K? (Address, Business name, Federal Tax ID number)
Shift4