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Order Types for Micros RES 3700

Catherine Harper
  • Updated
  1. Shift4 Payments
  2. Self Help Product Categories
  3. Partnered Solutions (3PI)
  4. Oracle MICROS
  5. MICROS RES 3700
  6. SkyTab

Description: Review the steps needed to configure the RES 3700 system to work with SkyTab in conjunction with Online Ordering below.

This is for use with the Configuring Micros RES 3700 for use with SkyTab setup article.

Step 1. Enable Order Type Printer Override 

  • Open POS Configurator
  • Select the Devices Tab
  • Select User Workstations button
  • Once the User Workstation screen is loaded, select the API Web Service
  • Navigate to the Options tab > General Tab
  • Under the General tab, select ‘Enable order type printer override

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Step 2. Adding the Order Types

  • In POS Configurator, navigate to the System tab
  • Select the Order Types button
  • Two Order Types will need to be added:
    • Online Ordering
    • SkyTab

Step 3. Configuring the Order Types

For the Order Type, you want a physical check to print. Select the Workstation the printer is connected to in the Override print selection UWS drop-down on the Others tab

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With this configuration, every check with an Order Type “SkyTab” sent to the PosAPI Web Client will print to the ‘6Server’ Guest Check printer. In this case, you would leave the PosAPI Web Client Guest Check printer as Journal so Online orders continue to not print, or vice versa depending on what you want printing/not printing.

If you want no check to print for SkyTab, a dummy Workstation can be set up with a journal printer to be selected in this section. (Please see Setting Up Dummy Workstation) for more information on how to set up a dummy workstation for journal printers on the order type.

 

Setting up Dummy Workstation

The steps below walk you through how to set up a Dummy Workstation with a Journal Printer to assign to an Order Type (OPTIONAL). This would be set up for the order type assigned to the Revenue Center in the SkyTab interface to not have any tickets on any of the printers print out and print to a journal printer. To begin, create a new Network Node in POS configurator: 

  • Label the Computer name
  • Set the IP to 127.0.0.1
  • Enter the Subnet Mask
  • Select the Green Checkmark

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Next, go to Devices in the Devices Tab in POS Configurator then setup a USER Workstation with the Network Node that was just created. 

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After adding the User Workstation in the Devices tab, Navigate to the User Workstations tab in POS configurator

  • Add a new User Workstation
  • Name the workstation

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Select the default Revenue Center and the Default Order Type. Then, within the User Workstation setup, navigate to the Printers tab and select a Journal Printer for all Print Types. 

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Navigate to the Order Types under Systems in POS configurator and select the Others Tab. 

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Assign the Workstation that was just created for no tickets to print on the Order Type.