Description: In the Command Prompt or PowerShell type "ipconfig /all" (without quotes) and then hit enter. The text will appear below that. The section we want to review should be labeled something along the lines of "Ethernet adapter Local Area Connection:" There might be more than one of these types of sections which means that the machine has more than one Network Interface Card (NIC).
For each NIC, the following information will be provided, the order can vary based on system capabilities.
- Connection-specific DNS Suffix
- Description
- Physical Address (MAC Address)
- DHCP Enabled (Y/N)
- Autoconfiguration Enabled
- Link-Local IPv6 Address
- IPv4 Address (This Is The IP We Need!)
- Subnet Mask
- Lease Obtained
- Lease Expires
- Default Gateway (Router IP)
- DHCP Server
- DHCPv6 IAID
- DHCPv6 client DUID
- DNS Servers
Support only looks at DHCP Enabled and IP Addresses. For the UTG machine, DHCP Enabled should be set to No, meaning that the IP address is set to static on the local machine. For Shift4 purposes, the IP address must also be private (internal). Per The Internet Assigned Numbers Authority (IANA), the following ranges are reserved for private internets, so most local networks should fall within one of these ranges:
- 10.0.0.0 - 10.255.255.255
- 172.16.0.0 - 172.31.255.255
- 192.168.0.0 - 192.168.255.255
