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Resolve Processing Error "9953 Amounts can not be negative" in Micros e7

Timothy Hughes
  • Updated

What is causing this Error?

This issue has been known to occur when using a dated version of the Shift4 Bridge e7 driver (version 1.0.3.2 or lower) and you attempt to perform a refund.

Example:

Micros_e7.png

How do I resolve this Error?

You will need to update your Shift4 Bridge e7 driver to the latest version to resolve this processing error.

The most current version of software for your integration can be found here: Software Downloads.

 

 

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