Restart Application Without Access to Enterprise Management Console (EMC) in Micros 9700

Description: Learn how to Start/Stop the MICROS 9700 HMS system without access to the Enterprise Management Console (EMC) within MICROS itself.

To bring Micros down, on the Micros server: 

1. Open cygwin. There should be a shortcut on your desktop but if not, it can usually be found in C:\cygwin\bin.
2. At the flashing $ cursor prompt, type in micros ops down and select Enter.
3. If asked to confirm, select Y. Wait for the flashing cursor to reappear.
4. Type in micros dbs down and select Enter.
5. If asked to confirm, select Y. Wait for the flashing cursor to reappear.
6. Type in micros stop and select Enter. This will stop all Micros processes.
7. If asked to confirm, select Y. Wait for the flashing cursor to reappear.
8. Check what Micros processes are still running by typing micros ps and select Enter.  If any processes are still running then Micros is not all the way down.

To bring Micros back up, on the Micros server:

1. Open cygwin. There should be a shortcut on their desktop but if not, it can usually be found in C:\cygwin\bin>
2. At the flashing $ cursor prompt, type in micros start and select Enter.
3. If asked to confirm, select Y. Wait for the flashing cursor to reappear.
4. Type in micros dbs up and select Enter.
5. If asked to confirm, select Y. Wait for the flashing cursor to reappear.
6. Type in micros ops up and select Enter.
7. If asked to confirm, select Y. Wait for the flashing cursor to reappear.
8. Check what Micros processes are running by typing micros ps and then select Enter.  If all processes are running then Micros is not all the way up yet.