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Resolve a "Parsing Error" in Lighthouse Transaction Manager

Melannee Garrison
  • Updated
  1. Shift4 Payments
  2. Self Help Product Categories
  3. Lighthouse Transaction Manager (LTM)
  4. Periodic Billing

What is causing this Error? 

An error stating "Parsing Error" indicates that the headers on the comma-delimited value (.CSV) file do not match what Lighthouse Transaction Manager (LTM) Periodic Billing expects. This may also be due to the document not being in a text (.txt) format. 

How do I resolve this Error?

Confirm you follow the guidelines for importing a comma-delimited file into Periodic Billing, and ensure that the file extension is correct for importing into LTM. 

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