Description: This article goes over the process of converting windows file format type into an accepted format for imported data regarding Periodic Billing or It's Your Card (IYC) batch imports. (Ex: Changing a .txt file to .csv)
Locate the file in your PC you wish to change the file extension format and verify you are able to view the file path, you can do this by accessing the Windows Files or Folders (Windows + E).
Click on the View tab. If needed, check the box that says File Name Extensions. If this is unchecked you will be unable to edit the file extension on the document name line.
Find the file in question. it should now show the file extension type (examples: .txt, .csv, .doc). Right-click on the file and select Rename and you will now be able to rename the file extension to the desired file type. Common Extensions used by LTM:
- .csv (Comma-separated values)
- .txt (Windows Text File \ Notepad File)
- .tsv (Tab Delimited File)
- .doc (Microsoft Word\Office)