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Universal Transaction Gateway

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Start or Stop Stand-Alone Mode for Universal Transaction Gateway

Melannee Garrison
  • Updated
  1. Shift4 Payments
  2. Self Help Product Categories
  3. Universal Transaction Gateway (UTG)
  4. Hardware and Device Integrations
  5. UTG Stub

Description: Learn the different ways you can start or stop the Stand-Alone Mode for the Universal Transaction Gateway (UTG). 

Note: You can't open the UTG (v2) Stand Alone unless you have stopped the UTG Services. Stopping the Universal Transaction Gateway (UTG) Service stops all active credit card processing until it is either restarted, or the UTG runs in Stand-Alone Mode.

Startup

From the Windows Desktop, navigate to Start > All Programs (Or All Apps) > Shift4 Payments (or Shift4 Corporation) > UTG (v2) Stand Alone. 

Alt Method 1

From the Windows Desktop, navigate to Start > Run. Type c:\shift4\utg2\utg2.exe and select OK. 

If you use another directory other than C:\ you can change this to your directory.

Alt Method 2

Go to the Stand Alone's installation directory (C:\Shift4\UTG2) and double click on UTG2.exe.

Shutdown

  1. From inside the UTG (v2) Stand Alone, select File > Exit.
  2. When prompted with Shut Down Shift4’s Universal Transaction Gateway Are you sure? Click Yes. (If Yes is grayed out, select Override)
  3. The UTG should close within 60 seconds.