Skip to main content
  Sign in

Quick Steps

Labels

Article

Shift4 Interface (Bridge)

Secure Suite 4 Micros

Enable Settings

Still Have Questions? Submit a Request

Or Call (888) 857-9751.

Or Call (888) 276-2108.

Single Button Press (Macros) in Micros RES 3700

Timothy Hughes
  • Updated
  1. Shift4 Payments
  2. Self Help Product Categories
  3. ...
  4. Oracle MICROS
  5. MICROS RES 3700
  6. Shift4 Bridge
  7. Operational Tips & Tricks

Description: With Micros RES 3700, you can set up predefined processing of functions as a single button press. This allows you to simply press one key to perform many tasks at a single time regarding a customer's order.

You can develop a macro for each task that requires a sequence of button presses by an employee. A macro may include any key or may be linked to another macro. When macros are chained together they execute in succession. There is no limit to the number of macros that can be linked together.

What is a Macro?

A macro is a set of key commands compiled into a single button functionality. 

Example:
A “Daily Special” featuring soup, salad, coffee, at a discount. The Daily Special macro posts the entire Daily Special with a single keystroke.

You can develop a macro for each task that requires a sequence of keystrokes by an employee. A macro may include any key or may be linked to another macro. When macros are chained together they execute in succession. There is no limit to the number of macros that can be linked together.

 

How to add or modify a Macro.

Your MICROS vendor is capable of making macros to simplify processes within the MICROS RES 3700 system. It is recommended to speak to them on what you are trying to set up or edit.

  • The vendor will also need a MICROS user with read\write privileges to the PC to make these changes.

1. To start, navigate to ...\MICROS\Res\Pos\Bin on the MICROS server and open poscfg. This opens the POS Configurator.

  • You will need to enter your MICROS username and password at this time.

2. Go to the System Tab and select Macros.

mceclip1.png

3. On this page, you can edit an existing macro by clicking on the Record Number on the left; you can add a new record by selecting a line and press the Blue Plus Sign [mceclip0.png]. 

  • If you need to remove a record, select the line and then press the Pink Minus Sign [mceclip4.png].

 

mceclip0.png

 

4. On the right, you will see the 'Macro Keys' for the macro. This shows a list from top to bottom of the actions being performed for this particular macro. This menu will have its own set of menu buttons. To add an action, simply select a line and press the Blue Plus Sign [mceclip0.png].

  • If you need to remove a record, select the line and then press the Pink Minus Sign [mceclip4.png].

5. Assign the needed Category, then assign the Function and assign the Record Number.

  • If a macro is being linked to another, including the Record Number for that macro as the last step in the macro, the macro will ignore any steps that are posted after the Macro Record Number.

To identify the function being performed you can compare this to the Inquire functions assigned to your touchscreen buttons. Below is a list of functions assigned to the Shift4 Bridge Interface. 

  • Button: Auth (CC Auth)
    • Inquire # 1
    • This function performs the basic credit card authorization.
  • Button: Manual Auth (Offline Auth)
    • Inquire # 2
    • This function performs the basic credit card authorization when a voice auth has been obtained from Shift4.
  • Button: Final (CC Close)
    • Inquire # 4
    • This function performs the basic capture to complete the payment based on an existing authorization.
  • Button: Sale (CC Auth & Close)
    • Inquire # 5
    • This function performs the basic auth/capture in one function to complete the payment. This would be used in a quick-service environment or other similar situations.
  • Button: Manual Sale (Offline Auth & Close)
    • Inquire # 6
    • This function performs the basic auth/capture in one function to complete the payment when a voice auth has been obtained from Shift4. This would be used in a quick-service environment or other similar situations.
  • Button: Refund (CC Refund)
    • Inquire # 7
    • This function performs a refund onto the card.
  • Button: Reprint Chits (CC Reprint)
    • Inquire # 8
    • This function attempts to reprint the last chits that were printed for a specific transaction.
  • Button: Void
    • Voids do not have a separate key. When a sale or capture is voided, the interface will process the void.

All other options are enabled/disabled based on your discretion. Once all desired macro functions are configured, save the settings when done by pressing the Green Checkmark [mceclip3.png ] at the top.

 

Top