Suppress Void Receipts in MICROS RES 3700 When the Card is Declined

Description: When a transaction is declined, the MICROS system will print a receipt advising of the void. If you prefer not to print a receipt to save paper, you can suppress the receipt by performing the following on the MICROS server.

1. On the MICROS server, navigate to  ..\Shift4interface.
   • this is usually on the C:\ or D:\ drive.
2. Once in this folder, open the Shift4Config.exe program.
3. Navigate to the General Tab and Enable: OPI Style Void Chits.
4. Once configured, go to File and Save.
5. Close the Shift4 Interface Configuration: 3700 screen.
6. Reload the Shift4 Interface before this takes effect.
   • See, Start/Stop a Service in Windows