What is causing this Error?
The error stating "Batch has been modified or a BACK/FORWARD synchronization failure - view and verify again" occurs when:
- A user makes edits/changes to transaction details while another attempts the batch closeout
- The user edits a transaction, selects the back button in the browser, and attempts to submit the batch with totals that do not reflect the adjustment just made
How do I resolve this Error?
- Log out of Lighthouse Transaction Manager.
- Clear your browser's cache and cookies.
- Ensure no other user is logged into LTM making edits to the batch in question.
- Log back in and attempt the batch settlement again.