What is a Fraudulent Transaction?
The cardholder is claiming that they did not have the card at the time of sale and that they did not authorize or participate in the transaction. You must supply proof that the transaction occurred, was authorized, and that the cardholder had knowledge of the sale, etc.
What is a Declined Transaction?
This indicates that the issuer does not approve the transaction. Please do not continue with the transaction or attempt to force through/run again. Instead, request an alternative method of payment.
What is a Batch?
A group of approved credit card transactions usually accumulated during one business day. This is also referred to as a settlement.
What is the Timeframe to Receive Money From Credit Card Payments?
All payments are transferred within 24/48 business hours from the day the terminal is settled.