- Visa (VS)
- Mastercard (MC)
- Discover (NS)
- Japanese Credit Bureau (JC)
- American Express (AX)
- Debit (DB)
- Gift Cards (GC)
- WeChat Pay (requires a Citcon account)
- Alipay (requires a Citcon account)
If you need to add on to or remove a tender type from your Shift4 Gateway account, you will need to first ensure that this was first added or removed from your merchant service provider (MSP) or independent sales organisation (ISO) account.
Once this is updated on the MSP or ISO account, you should be provided a document called a VAR Sheet. This VAR Sheet will need to be subsequently provided to Shift4 so we can link your Shift4 Gateway account to your Tender Entitlement with the MSP/ISO.
To start this change process, please email email@example.com. Be sure to include your Shift4 account number in the subject line (like below) and provide any supplied details or VAR Sheet(s) for the requested change.
Alternatively, you can reach out to our Account Maintenance team at:
888.857.9751 (option 4) | Mon-Fri, 8:00 a.m. - 4:30 p.m. PST