Description: Having the incorrect date or time set on the Lighthouse Transaction Manager (LTM) or Lighthouse Business Manager (LBM) can cause synchronization and other issues. Correct these discrepancies with the steps outlined below.
Windows 10
- Click your System Clock in the Taskbar to display the Calendar.
- On the Calendar, click Date and time settings...
- Verify that the Time Zone is the correct local Time Zone for the property. If not, select the appropriate Time Zone for the property in the dropdown.
Note: If you are on Arizona time for the time zone, update to Pacific as Arizona does not honor Daylight Savings. - Login to LTM or LBM and verify that the time is now correct.
If issues persist, try rebooting the machine to ensure settings are applied correctly. Also, try clearing cache and cookies. If all else fails, something may be blocking our ability to view the system clock properly.
Windows 7
- Click your System Clock in the taskbar to display the Calendar.
- On the Calendar, click Change date and time settings...
- Verify that the Time Zone is the correct local Time Zone for the property. If not, select Change time zone... and select the appropriate Time Zone for the property.
- If you are on Arizona time for the time zone, update to Pacific (UTC-08:00) as Arizona does not honor Daylight Savings.
- If you are on Hawaii time update the to Aleutian Island (UTC-10:00) as Hawaii does not honor Daylight Savings.
- Login to LTM or LBM and verify that the time is now correct.
- If issues persist, try rebooting the machine to ensure settings are applied correctly
- We can also try clearing cache and cookies following
If all else fails, something may be blocking our ability to view the system clock properly.