Description: This article will cover the process of changing the Power Save and Sleep Mode options on any Windows Operating System (OS) run computer or POS system. If you have found that the Universal Transaction Gateway (UTG) or UTG STUB computer is entering a sleep mode state this will need to be disabled to ensure uninterrupted processing. To do this you will need to perform the steps outlined in this article based on the OS:
Older versions of Windows
To change the Windows Power Saver and Sleep Mode options on older versions of Windows (pre-Windows 10), begin by opening the Start menu and navigating to the Control Panel. Change the Category Viewing options to "Small Icons" if not already in this setting. This will be located at the top right side of the screen, and will give access to all menu items.
Then, find and open the Power Options on this list (it should be in alphabetical order). This screen will show you one of three things selected:
- Power Saver
- Balanced (Typically the Default)
- High Performance
On the highlighted selection select the option of Change Plan Settings.
Set the Put the computer to sleep drop-down to "Never" then press Save Changes. The computer will no longer go to sleep when inactive.
To change the Windows Power Saver and Sleep Mode options on older versions of Windows (pre-Windows 10), begin by opening the Start menu and navigating to Settings.
From the Settings menu select System.
In the System Menu, select the Power and Sleep menu, then set the Sleep drop-down lists to "Never."