Description: A Terminal Download (or Download Now) may be required if a device needs to update its processing keys or device profiles for their EMV processing devices.

To perform a Terminal Download, perform one of the following:

Windows Command Prompt

If you are currently running their Universal Transaction Gateway as a service on the Server PC and you do not wish to interrupt processing to access the UTG Stand Alone for this update, you may perform the following:

1. Open a Command Prompt
2. In the black command prompt window, type …\Shift4\EMV\EMVtrigger.exe apiterminalid 
   • where "…" is the path where the Shift4 directory was installed
   • apiterminalid is the Terminal ID configured in the Universal Transaction Gateway for that device 
3. Hit Enter 

The Terminal ID can be obtained from the Interface Terminal with the assistance of the Interface vendor, or this can be obtained from the Universal Transaction Gateway Tune-up under the device thread for the terminal. This, however, defeats the purpose of not halting UTG operations.

UTG (v2) Stand Alone: Device Maintenance

1. Stop the UTG Service.
2. Start the UTG Stand Alone. 
3. Right-click anywhere in the Stand Alone and select Device Maintenance.
4. Tick the box for any terminals that need to be updated; generally, it's best to simply click Select All to update all terminals.
5. Click Download Now.
6. The device will reboot automatically.
7. Once the device has finished rebooting, you can close the UTG Stand Alone and restart the UTG Service.