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Start or Stop a Service in Windows

Timothy Hughes
  • Updated
  1. Shift4 Payments
  2. Self Help Product Categories
  3. Universal Transaction Gateway (UTG)
  4. Shared Resources for Windows OS

Description: Many of Shift4's products, as well as those of systems we interface with, utilize Windows Services in order to perform their function as a background process. In the case of the UTG and UTG Stub, these Services must be halted before their Stand Alone counterparts can be accessed. Stopping and restarting a service can also be a useful troubleshooting step. 

Shift4 Service Names

  • The UTG can be listed as Shift4 UTG (v2) or Universal Transaction Gateway
  • The UTG Stub is listed as Shift4 UTG Stub
  • 4Go is listed as Shift4 4Go
  • Shift4 Bridge is listed based on the system it is installed for
    • Shift4 3700 Interface
    • Shift4 Postec SimFE/9700 Interface
    • Shift4 Interface
  • SkyTab is listed based on the system it is installed for
    • Shift4 3700 SkyTab Interface Service
    • Shift4 SkyTab Interface Service

In Windows 7

  1. Visit the Start Menu and in the search bar type Services.msc and press Enter.
  2. Locate the service that you wish to start or stop.
  3. Right-click on the desired service and select Start, Stop or Restart, depending on the desired function.

In Windows 8.1

  1. Click the Windows button to bring up the Start Menu.
  2. Type in services.msc (the act of typing on this screen should automatically begin searching) and select Enter.
  3. Locate the service that you wish to start or stop.
  4. Right-click on the desired service and select Start, Stop or Restart, depending on the desired function.

In Windows 8.1 via Charm Bar

  1. On the Desktop, move the mouse to the right side of the screen or press the Windows Key. and C simultaneously to open the Charm Bar.
  2. In the Charms menu click on the Settings icon - this will resemble a gear.
  3. Navigate to Control Panel > Admin Tools > Services.
  4. Locate the service that you wish to start or stop.
  5. Right-click on the desired service and select Start, Stop or Restart, depending on the desired function.

In Windows 10

  1. Click the Windows button to bring up the Start Menu.
  2. Type in services.msc (the act of typing on this screen should automatically begin searching) and press Enter.
  3. Locate the service that you wish to start or stop.
  4. Start or Restart, depending on the desired function.

In Windows via the Command Line or Power Shell: (UTG only)

  1. Access the command prompt:
    • via CTRL+R (all Windows versions)
    • via Start Menu > Run > CMD (Windows XP, Vista, 7)
    • via right-clicking the Start Button and selecting Command Prompt (Windows 8 and 10)
  2. At the command line type net start frmUtg2Service to start the service, or net stop frmUtgService to stop it.