Description: The Ingenico Telium (Jungo) USB Driver is Ingenico's proprietary Serial virtualization software. It serves the purpose of establishing serial communication between a USB-connected pin-pad device and the Universal Transaction Gateway (UTG) or UTG Stub software. Without the use of this software, the establishment of communication will never be met.
The Jungo driver is primarily used for local machines running Windows 8.1 or lower and is no longer required in Windows 10. The Windows 10 environment is already established with the process to virtualize COM ports and will convert serial communication to USB-connected devices.
Driver Software Package
You can obtain the driver software from the Ingenico USB Driver 3.22 download link.
Install the Jungo Driver
Open the IngenicoUSBDrivers_X.XX_setup.exe found in the appropriate version's folder as listed above. Then, to Install\Configure the Telium (Jungo) USB Driver, perform the following steps:
- If performing a new installation and being prompted to configure USB Driver Parameters, skip to the Force COM Ports section
- If modifying an existing installation, visit Device Manager. Here the installed Driver should appear as an Ingenico device. Right-click on this device and select Properties. Select the Port Settings tab and validate the port settings for the device type in question.
Force COM Ports
If performing a new installation and being prompted to configure USB Driver Parameters, follow the below steps:
- Select the Force COM Port tab
- Ensure Force COM Port Feature Enabled is selected at the top
- Configure ONE with PID Based or Order of Connection Based (both are explained below)
Force COM Port - PID Based
This setting will automatically assign the desired COM Port when the driver detects a specific device type connecting to the computer. Historically, this has been the more stable method of connection. In the left column, top row, type or select your desired Product ID (PID). PID Values are as follows:
- 28: iPP320 CAN (listed as Sagem or Telium)
- 52: Move 5000
- 53: Move 3xxx
- 54: Desk 3xxx
- 56: Lane 7000
- 57: iST1xx/iUC1xx/iUP250
- 60: iPP3xx/iPP4xx
- 61: iSC350
- 62: iSC2xx
- 63: iSC4xx
- 66: iCT2xx
- 80: Desk 5000
- 81: Lane 5000
- Leave Unassigned: iCMP/iSMP/IWL25X
In the right column, top row, type in your desired Virtual COM Port, then click OK.
Force COM Port - Order of Connection Based
This setting will automatically assign the next available COM Port listed based on the order in which it detects an Ingenico device connecting to the computer. As we are not assigning a specific port or device, this method can be a bit less stable but should generally still function.
- Input the desired COM Port value(s) in order from left to right (for example, if you wish to use COM 5, input 5 in the left-hand box)
- The remaining boxes can also be filled out in order, i.e. 6, 7, 8, 9 but it is not required
- Click OK
Once you have made your configuration changes, the Driver will likely prompt a reboot; reboot the computer if so.